Choosing between in-house admin and virtual admin support isn’t just a staffing decision, it’s an operational one. For therapy practices, admin breakdowns show up as scheduling delays, credentialing bottlenecks, and clinician burnout. This post walks through how each model actually functions in mental health settings, where each works best, and how to decide what supports your practice without adding more strain.

A mental health virtual assistant is not just a general VA with a new title. This role supports the non-clinical operations of therapy practices, such as scheduling, intake, insurance follow-up, and administrative coordination, within clear ethical and workflow boundaries.

This article explains what a mental health virtual assistant actually does, how the role differs from generic virtual assistance, and when this type of support makes sense for solo therapists and group practices.

Therapist admin burnout often stems from scheduling, billing, and credentialing overload. This guide explains why it happens and how to address it sustainably.